Your mattress has been lovingly handmade in our Kirkby based factory and once complete, you mattress order is securely packaged and sent out for delivery.
It is possible that you may smell some initial odors when you open the packaging. This is not unusual and will be part of the fire protection in the filling.
This is not harmful, we recommend airing your mattress in a well-ventilated room for after unwrapping your delivery and then stripping both the bed and mattress once a month and allowing the mattress to air.
When new, it can take 10 to 14 days for the odor to dissipate.
2019-01-14 Amended to correct spelling