How to contact Bed Factory Direct

You can contact us in various ways.

For general sales enquiries

Sales Email:

Sales Telephone: 0800 138 8288
Our sales offices are open 7 days a week  9:30am - 10:00pm.

Our stores

Aintree Store0151 521 2223
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Birkenhead Store0800 138 8288
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Customer Service and After Sales

You can Submit a ticket, if you are unable to use the form you can email  we aim to reply within 48hrs.

Customer Service Telephone: 0800 860 6060
Our offices are open Monday - Thursday 9:30am - 4:30pm, Friday 9:30am - 5pm.

 If you have received a delivery damaged from a courier, you can use our Damaged Delivery Form so we can quickly help you.


2018-10-19  -  updated new hours on sales line
2019-04-17 - added new Birkenhead Store details