I have not received my order confirmation email

If you have not received your order confirmation email, please ensure that you have checked your junk and spam folders for the email. Some email providers (especially gmail, hotmail and yahoo) sometimes filter the confirmation email in to those folders.

To prevent this from happening again, please add bedfactorydirect.co.uk to your safe list. 

If you still can’t find the email, please contact us and we'll be happy to send you another confirmation of order.